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EXCEPTIONAL QUALITY. BY WOMEN, FOR WOMEN.

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SHIPPING & RETURNS

DOMESTIC SHIPPING 

  • In stock items will ship within 1-2 business days. If we have a sale or promotion, our turnaround time during those times can be up to 5 business days. When your order is shipped you will receive an order confirmation email with a tracking number. At this time, we only offer standard shipping via UPS within the United States. Shipping takes approximately 3-5 business days. 

  • We offer FREE shipping on orders $100 or more, and a $5 flat rate shipping for orders under $100.
  • If for whatever reason you are not happy with your purchase, we will gladly accept returns for a refund, shop credit, or exchange. Please note that all sale items are final sale. Orders with applied promotional codes are eligible for exchanges only. Please address all returns to the following address: 

MLM Brand
10833 Wilshire Blvd
Apt. 528
Los Angeles, CA 90024

 

EASY RETURNS

  • MLM BRAND will accept returns shipped back within 10 days of the date on which your order has arrived.

  • MLM BRAND does not accept returns or exchanges for items purchased from a retailer other than MLMBRAND.com.

  • To request a return or exchange, please email MAGDA@THEMLMBRAND.COM with your order number and details. We will then email you a FREE return shipping label.  Please use your original box if possible.  A $5 restocking fee per item will be applied to all returns. 

  • MLM BRAND does not accept returns on international orders.
  • All returned merchandise must be received by MLM BRAND in its original condition, not having been worn or altered.

  • Returned items that are damaged or altered will not be accepted.

  • We will send you an e-mail notification once your return is received and approved to be in good condition.  If you are approved for a return/exchange, a credit will automatically be applied to your credit card or original method of payment within 5 business days minus the $5 restocking fee per item returned.